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Improving Quality, Cost and Efficiency
Unit: Support Services and Operations

Improving Cost, Quality and Efficiency

Make effective use of your time by knowing roughly how specific tasks should take. Being able to judge how long a task or activity takes is essential in providing a professional service.

Avoid being wasteful. This could be costly for a company. It isn’t always necessary to throw away a product if some content remains. A small amount might be all that’s needed for another task, or could possibly be added to a newer batch or used with a complementary product.

It is important to ensure that you receive proper training to complete tasks and activities. Be realistic about how much time there is and how much time you could realistically offer to a client if busy with someone else. Time and cost impact on quality.